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Mental Health Advocates of Western New York Introduces Teen Chat Line

03/15/2024
in News

Navigating adolescence can be challenging, especially amid the prevailing mental health crisis among teens across the nation. Recognizing the urgent need for support, Mental Health Advocates of Western New York has initiated a solution tailored to provide adolescents with a vital lifeline – the Teen Chat Line.

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Josue Cora, a senior at Buffalo Academy of Science Charter School, attests to the daily struggles faced by teenagers, underscoring the critical necessity for outlets to address mental health issues. Whether grappling with familial conflicts, social pressures, academic stressors, or internal battles, many adolescents find themselves confronting depression and anxiety without a reliable support system.

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Melina DuBois, Executive Director of Mental Health Advocates of Western New York, highlights the staggering statistics indicative of a burgeoning mental health crisis among youth. To address this pressing issue, the organization has launched the Teen Chat Line, providing adolescents with a confidential platform to engage with professionally trained young adults – youth peer advocates.

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Josh Cuillo, a 25-year-old advocate on the frontline, acknowledges his own struggles with anxiety and depression, emphasizing the unique rapport that peers can foster with their younger counterparts. Recognizing the significance of relatable support, Cuillo underscores the pivotal role of the Teen Chat Line in offering solace and guidance to adolescents grappling with mental health challenges.

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Accessible via phone, tablet, or computer, teens can initiate a confidential text chat with a peer advocate through MHAWNY.ORG. Operating from Monday to Friday, 2-8 p.m., these advocates provide a listening ear and connect adolescents with necessary resources. While not an emergency line, measures are in place to address immediate concerns, ensuring the safety and well-being of users.

For Josue Coram and countless others, the Teen Chat Line represents a beacon of hope amidst the tumult of adolescence. Facilitating conversations around sensitive topics and fostering a culture of openness, this initiative strives to alleviate the burdens of mental health struggles among teens.

In instances of crisis, immediate assistance is available through the National Suicide & Crisis Lifeline at 988, providing free and confidential support from trained counselors.

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