In the wake of the shooting incident at the Juneteenth event on Saturday evening, the City of Round Rock has swiftly mobilized to provide essential mental health resources to individuals and families affected by the tragedy.
The Crisis Response Unit (CRU), an integral division within the Round Rock Fire Department established in 2022, stands at the forefront of this effort. Comprised of a dedicated team trained to administer immediate and empathetic aid during crises, CRU is equipped to handle a spectrum of situations, spanning from mental health emergencies to traumatic incidents. Their primary objective is to ensure that individuals grappling with distress receive the necessary care and support.
Annie Burwell, Program Manager of the Crisis Response Unit, underscored the significance of prioritizing mental well-being in the aftermath of such distressing events. “We encourage everyone impacted by this tragedy to recognize the importance of tending to their mental health and to avail themselves of these resources,” Burwell stated. “Together, as a community, we can offer mutual support and initiate the healing process.”
Accessible Crisis Counseling and Support Services
The Round Rock Fire Department’s Crisis Response Unit will be operational with extended office hours from Sunday, June 16 through Friday, June 21, from 8 a.m. to 8 p.m. Those in need can reach out to CRU by dialing 512-218-5501. Team members will be on hand to field calls, provide guidance, offer educational materials, and schedule in-person appointments if required.
Outside of CRU’s designated hours, individuals experiencing psychological distress can seek assistance from the U.S. Substance Abuse and Mental Health Services Administration (SAMHSA)’s Disaster Distress Helpline. This 24/7 helpline caters to U.S. residents affected by natural or human-caused disasters and offers support in multiple languages. Help is accessible by calling or texting 1-800-985-5990, with provisions in place for Deaf and Hard of Hearing ASL Callers.
Supplementary Online Resources and Guides
For further aid and guidance, the following resources are available:
National Mass Violence Victimization Resource Center (NMVVRC) Self-Help Guide: This guide offers a variety of self-help resources tailored to victims of mass violence incidents. While not a substitute for professional treatment, these resources serve as a starting point for individuals seeking to initiate their healing journey or assist loved ones in need.
American Psychological Association: Helping Your Children Manage Distress in the Aftermath of a Shooting: Designed for parents navigating the challenge of discussing shootings with their children, this guide provides valuable insights and strategies to support families through difficult conversations.
In the face of adversity, Round Rock City remains committed to fostering resilience and providing essential support to its community members in times of need.
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