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Navigating Crisis: Empathy, Support, and Mental Health

04/16/2025
in News
Navigating Crisis: Empathy, Support, and Mental Health

Humanity is facing one of its most significant crises, impacting the economy, society, politics, and, most critically, public health. As we began the school year with high hopes for new projects and dreams, an invisible enemy forced us into our homes, making social isolation the main strategy for protection. This sudden shift has led to unprecedented challenges that we must understand and analyze in the context of the world we live in.

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Despite knowing the necessity of social isolation and the risks of not following it, being in this situation remains unpleasant. It leads to separation from loved ones, loss of freedom, uncertainty about the disease’s status, and boredom.

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People respond differently to this crisis. Some may feel overwhelmed, confused, scared, anxious, numb, or insensitive. Reactions can vary in intensity and depend on factors like the nature of the crisis, prior experiences, health status, cultural background, and age. These factors influence how individuals cope, ranging from denial to acceptance. While most people gradually adapt, others may become more vulnerable, experiencing psychological reactions such as physical symptoms (e.g., tremors, headaches, fatigue) or emotional ones (e.g., sadness, anxiety, frustration).

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A positive strategy in such times is self-observation. By paying attention to our emotional and psychological responses, we can identify impacts and take actions to minimize negative consequences. Limiting exposure to official information a few times a day helps prevent unnecessary worry and misconceptions.

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Maintaining a routine similar to our previous study or work life can help combat boredom and reduce feelings of disconnection. For the academic community, understanding this global crisis as a historic event helps create strategies that prioritize the well-being of society as a whole.

Staying connected with our social networks, such as family and friends, can help maintain emotional bonds. Digital platforms can be used to keep these relationships strong. Exploring new knowledge through reading or online courses can also bring satisfaction and help us make good use of our time. Recognizing that humanity shares this crisis fosters a sense of belonging and reduces feelings of loneliness, making it easier to empathize with others.

Empathy is crucial in these times. It involves putting ourselves in another’s shoes, listening without judgment, and understanding their situation. In this era of fear, empathy also means retreating to our homes to protect ourselves and others. The invisible enemy forces us into isolation, but it is a necessary step to protect those we care about.

Empathy, solidarity, and compassion are key to understanding our shared human experience, especially when facing a crisis that can threaten lives. These values are essential for maintaining mental health and preparing us to face the challenges ahead. By taking care of ourselves and others, we can strengthen our unity and resilience.

The Psychosocial Support Center, linked to PUCRS Student Support Center, has a long history of supporting and guiding students and faculty. This multidisciplinary team provides crucial services to address the psychosocial impacts of the crisis, offering a space for listening, intervention, and support to the academic community.

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